Claims Service

Please contact us to assist you with your claim.*

We are here to help take the pressure off you and your business:

Fill in our Claim Form*

Call us on: 1300 670 250

Email us on claims@smartinsure.com.au

The best way to provide your claims information is on our claim forms here:

 

 

How we help you with a claim:*

  • Responsive claims handling.
  • Advise you on what information you’ll need to provide the insurer with.
  • We represent you with the insurer to maximise your claim.
  • Interpreting policy wording for you.
  • Challenging insurers to view you claim fairly.
  • Expediting the claims process.
  • Arranging your cheque.

How you can minimise your risk.*

  • Take whatever action possible to minimise damage.
  • In the case of theft, burglary, and malicious damage, notify the police.
  • In the case of liability, do not admit liability (your insurer will)
  • Report any claims promptly.
  • When in doubt, consult with us. We’re here to help you.

Important*

Our team have no power to authorise claims.

However, our experience and assistance can help you when you have a claim.

Emergency Claims Contacts

Should you require emergency assistance or advice out of our office hours:

24 hr Insurer Claim Hotlines

Allianz Australia Insurance 131 000
Zurich Australian Insurance 131 687
SES State Emergency Service 132 500
CGU Insurance 1300 550 194
QBE Insurance 1300 361 561
VERO/Suncorp 1300 888 073

Happy Clients About Us #

Our Partners*

We’ve Got Your Back*

Get a quote and purchase insurance coverage fast