We are here to help take the pressure off you and your business:
Fill in our Claim Form*
Call us on: 1300 670 250
Email us on claims@smartinsure.com.au
The best way to provide your claims information is on our claim forms here:
- Contract Works Claim Form
- Electronic Equipment Claim Form
- Fire, Storm, Tempest or Water Damage Claim Form
- General Claim Form
- Glass Claim Form
- Machinery Breakdown and Fusion Claim Form
- Marine Transit Claim Form
- Motor Vehicle Accident Claim Form
- Pleasure Craft / Hull Claim Form
- Professional Indemnity Claim Form
- Public & Products Liability Claim Form
- Specified Items, Tools of Trade or Transit Claim Form
How we help you with a claim:*
- Responsive claims handling.
- Advise you on what information you’ll need to provide the insurer with.
- We represent you with the insurer to maximise your claim.
- Interpreting policy wording for you.
- Challenging insurers to view you claim fairly.
- Expediting the claims process.
- Arranging your cheque.
How you can minimise your risk.*
- Take whatever action possible to minimise damage.
- In the case of theft, burglary, and malicious damage, notify the police.
- In the case of liability, do not admit liability (your insurer will)
- Report any claims promptly.
- When in doubt, consult with us. We’re here to help you.
Important*
Our team have no power to authorise claims.
However, our experience and assistance can help you when you have a claim.
Emergency Claims Contacts
Should you require emergency assistance or advice out of our office hours:
24 hr Insurer Claim Hotlines
| Allianz Australia Insurance | 131 000 |
| Zurich Australian Insurance | 131 687 |
| SES State Emergency Service | 132 500 |
| CGU Insurance | 1300 550 194 |
| QBE Insurance | 1300 361 561 |
| VERO/Suncorp | 1300 888 073 |
